LeoVegas Launch LeoLine In A Bid To Encourage Safer Gambling In The UK

LeoVegas have always been at the top of the game where responsible gambling policies are concerned. Their latest collaboration with Gambling Therapy sees a new initiative being rolled out to UK facing brands, named LeoLine, a live chat facility to encourage players who are in need of support in managing their gambling online.Live help will be available for players who want help in managing their gambling activities, after a three month trial period to gauge the efficiency of the new service, the results will be reviewed and shared later on in the year.

Bespoke Training Services

Partnering with gambling Therapy has enabled intensive staff training on early detection and interaction with customers through education and awareness of problems around gambling related issues.A previous donation from LeoVegas to Gambling Therapy has delivered bespoke training sessions for UK-based staff and opened 12 portals unique to individual brands under LeoVegas Group which include, LeoVegas, Pink Casino, BetUK.com and Slotto.

Direct Line To Help

Gambling Therapy Manager at Gordon Moody, Rob Mabbet said,“ This is a really exciting project for Gambling Therapy. For years , anyone who has been affected by problem gambling has accessed our multilingual service through links on gambling operator sites to our website and app. “ Having a direct link to our services through LeoLine will reduce the friction that can often prevent service users getting the support they need. This is a fantastic initiative and it has been a pleasure working with the team at Rocket X, they are dynamic, forward thinking and passionate about responsible gambling and player protection. “ I am sure this trial will be a success for our respective organisations, and I look forward to sharing the results of a meaningful collaboration between operator and treatment provider that will help us achieve our shared aim of creating a safer environment for the millions of people who gamble online worldwide.”

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