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The Online Casino Review
The Online Casino, a part of the Progress Play group, has established itself as a successful online gaming platform. With sister sites like Conquer Casino, Vegas Paradise and Mr Vegas, The Online Casino boasts an impressive collection of over 1700 games. Launched in 2018 and operated by ProgressPlay Limited, it holds licenses from both the Malta Gaming Authority and the UK Gambling Commission, ensuring a trustworthy and secure gaming environment.
Games
At The Online Casino, the games library is diverse and expansive, catering to a wide range of preferences. While the name might suggest a primary focus on casino games, the platform also delves into the world of sports betting. However, for the purpose of this review, we'll concentrate on the casino offerings.
Casino Games
The heart of The Online Casino lies in its huge variety of slot games. With a collection that spans hundreds, users are spoilt for choice. Renowned game developers like IGT (Wager Works), Microgaming, Aristocrat, Nektan, IGT, Big Time Gaming, Blueprint, Core Gaming, ELK Studios, Evolution, Extreme Live Gaming, Felt, Foxium, Gamevy, Iron Dog, IWG, Konami, Lightning Box, Merkur, Realistic Games, Red Tiger, Scientific and NetEnt. all have their creations featured prominently on the platform. For those who enjoy spinning the reels, the slots section is abundant. While the site boasts a variety of slots, it lacks a categorisation system, making navigation a tad challenging. However, the inclusion of popular titles like Riche Wilde and the Book of Dead, Viking Runecraft and The Terminator Spin. & Win will keep slot enthusiasts busy for hours.
For card and table games fans, The Online Casino doesn't disappoint. Traditional favourites like roulette, blackjack, and baccarat are well-represented, each with multiple variations to suit different tastes. The depth in this section ensures that both newcomers and seasoned players will find a game that matches their skill level and interests.
Live Casino
Venturing into the realm of live dealer games, The Online Casino presents an impressive lineup. With around 50 live dealer games to choose from, players can immerse themselves in a real-time casino environment from the comfort of their homes. The primary offerings in this section include baccarat, roulette, and blackjack. Each game is streamed in high-definition, ensuring a seamless and interactive gaming experience. Evolution Gaming, a leader in live casino technology, powers most of the live dealer games, with a few contributions from NetEnt.
Sports Betting
While The Online Casino's primary focus is on casino games, it also ventures into sports betting. However, the sportsbook section seems to be in its nascent stages, with limited options in terms of sports and markets. Mainstream sports like football, basketball, and hockey dominate the offerings, but the platform lacks depth in other popular sports categories.
Mobile Compatibility
In today's digital age, mobile compatibility is paramount. The Online Casino understands this and has optimised its platform for mobile use. Whether you're using a smartphone or tablet, the website's responsive design is smooth and user-friendly, while out and about.
Banking
The Online Casino provides various options for deposits and withdrawals catering to its global audience. When it comes to deposits, you can opt for traditional methods like Visa and MasterCard or e-wallets such as PayPal, Skrill, and Neteller. For those who prefer prepaid cards, Paysafecard is available, and Trustly serves as an online banking solution.
On the withdrawal front, The Online Casino maintains a similar number of methods. Whether you're cashing out your winnings to a credit card, e-wallet, or via bank transfer, the process is straightforward. However, it's worth noting that the time it takes for the funds to reflect in your account can vary. E-wallets are usually the quickest, with funds available within 24 hours. Credit and debit card withdrawals, as well as bank transfers, might take anywhere from 3 to 7 business days.
In terms of transaction limits, The Online Casino sets both minimum and maximum thresholds. The minimum deposit amount is set at £10, which is fairly standard across the industry. As for withdrawals, the minimum is £10. The maximum limits can vary based on the chosen method and the player's account status.
While The Online Casino doesn't explicitly mention any fees associated with deposits or withdrawals, it's always a good practice for you to check with your banking provider or the casino's customer support for any hidden charges.
Customer Support at The Online Casino
In terms of customer support, The Online Casino has put in place a support system that aims to address player queries around the clock. One of the standout features is its 24/7 customer service, which is a testament to the casino's commitment to player satisfaction. Whether you have an account issue or a game-related query, their team is ready to assist.
For immediate assistance, the live chat feature is the most recommended. It connects you directly with a support agent, where issues are resolved in real-time. Additionally, for those who prefer a more traditional approach, there's an email support option. While email responses might not be as instantaneous as live chat, they're typically thorough and address the query comprehensively.
Safety and Security
In the digital age, the protection of user data and financial transactions is paramount for any online platform, and The Online Casino is no exception. Recognizing the importance of this aspect, the casino has implemented robust measures to safeguard its users.
At the forefront of their security protocols is the 128-bit Secure Socket Layer (SSL) encryption and Firewall technology. This advanced technology is designed to encrypt data transmissions between the user's device and the casino's servers, making it nearly impossible. The fact the casino is regulated by two of the most strict and stringent licenses is a testament to the platform's dedication to its user's safety and security.
Conclusion
The Online Casino is a solid gaming platform that seamlessly blends entertainment with a commitment to user safety and well-being. With its impressive games library, from slots to table classics, it caters to all player preferences. The robust security measures, from advanced encryption to firewall protections, highlight the casino's dedication to creating a secure environment. Furthermore, the emphasis on responsible gambling, with tools like self-exclusion and deposit limits, showcases the casino's proactive approach to supporting its community. Licensed by reputable regulatory bodies, The Online Casino has established itself as a trustworthy platform in the online gaming world. Although there are many new casino sites out there, providing much more than this platform, I would still recommend visiting The Online Casino.
Site Information
Payment Methods | Neteller, Visa, Mastercard, Visa Electron, Paypal, Skrill, Maestro, Boku, BT Bill, Zimpler *PLEASE NOTE: Credit Card Payments No Longer Accepted In The UK. |
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Accepted Currencies | British Pounds, Euros, New Zealand Dollars, Swedish Kronor |
Loyalty Scheme | Yes |
Games Available | Slots, Casino games, Card and table games, Progressive Slots, Live casino, Mobile Games |
Software | NetEnt, Microgaming, Eyecon Pty Ltd, IGT, Yggdrasil Gaming, Pragmatic, Red Tiger Gaming |
Companies that own this site | Progress Play |
Licenses | UK Gambling Commission, Gibraltar Regulatory Authority, Malta Gaming Authority |
Languages | English |
RTP | No RTP displayed on site. | Launch Date | 2018 |
Support E-mail | [email protected] |
Support Phone Numbers | +44 203 876 2791 |