UKGC launch consultation into how online casinos make updates

The UK Gambling Commission (UKGC) intends to launch a consultation into proposed strategic changes, which will address the agreement to employ remote gambling and software technical standards. 

Easier ways to make game and software updates

 The UKCG will be conducting some market research prior to their consultation with licensed casinos, text houses and their customers during which they will discuss easier ways to outline updates to games and software.

Improvements for customers

 The national regulation body is also planning to create a “greater scope” for any minor updates to be tested before they are released. There will be additional guidance when it comes to launching existing games on new channels and a more efficient return to player (RTP) monitoring system to ensure variations in payments for customers. Lastly, there will be an independent yearly audit requirement to ensure casinos are identifying and managing game updates correctly.These changes come after the UKCG introduced new regulations for spending limits and “reality checks” last month.

Standards

 “The complexity of the online gambling market and growth in our regulatory sphere have reinforced the need to ensure that the standards set out in the Testing Strategy remain clear, transparent and promote an efficient and effective approach to regulation,” the UKGC said in a statement. UKGC “It is important that operators have in place sufficient controls to protect consumers from faulty games and where possible offer clear and detailed explanations of game performance.”Of course, some customers may think that the UKCG are being restrictive due to their threats to mobile casinos to tighten their rules regarding responsible gambling promotions.

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