Queen Play Casino Review

Launched in 2020, QueenPlay Casino is a relatively new entrant in the online casino industry. Owned and operated by AG Communications, a subsidiary of Aspire Global International Ltd, the casino aims to provide a luxurious gambling experience. With a female-focused aesthetic and over 1,800 games, QueenPlay Casino has something for everyone. The operator, Aspire Global International, has gained a huge reputation for producing high-quality gaming platforms, even achieving carbon neutrality in 2021. They were also nominated for several awards at the International Gaming Awards 2022.

Design and Theme

I wasn’t too sure what to expect, but with a name like Queen Play, I was expecting something rather regal, sophisticated and classy. That’s not really what you get though. The homepage is bright and fun; bright blues and pinks with a hot pink ‘Queen Play’ logo in the corner. There’s also a girl with purple hair and a crown, so it’s safe to say, although there is a vague nod to something queen-related, it’s not the traditional royal design you may have expected.

The homepage is pretty busy. Along the top are links to casino, live casino and scratch cards, and then there are more links to games, promotions, exclusive clubs and the help section. Then we have the welcome bonus banner, then under here, more links to feature games, new games slots, classic games, table, scratch and all games. You then see a page full of game previews and if that wasn’t enough, along the right is a scrolling banner of all the winners and the amounts they’ve won. 

They really don’t need all of this and it would probably look more appealing if so much wasn’t crammed on the homepage, but it is still a fresh, fun-looking site.

Games

Online Slot Games

QueenPlay Casino offers a vast collection of slots from leading software providers like NetEnt, Play’n Go, Yggdrasil, and IGT. The casino features over 1,590 video slots, including 35 progressive jackpots. The slots are not just limited to the latest releases but also include older gems, providing a comprehensive gaming experience.

Table Games

The casino offers a rich selection of table games, including over 20 variations of roulette and blackjack. Games like American Roulette and Vegas Downtown Blackjack are fan favourites. The table games section also includes a few baccarat games and niche options like Casino Patience.

Live Casino

The live dealer casino at QueenPlay is powered by Evolution and Authentic Gaming. It features popular titles like Lightning Roulette, Power Blackjack, and Baccarat Squeeze. With over 180 tables to choose from, the live casino section is quite extensive.

Progressive Jackpot Games

While the casino does not have a separate section for progressive jackpots, it does feature 35 progressive jackpot slots within its vast collection of video slots. These offer the thrill of potentially massive wins.

Software Providers

The casino's game library is powered by some of the industry's leading software providers, including NetEnt, Play’n Go, Yggdrasil and IGT, alongside niche and indie game developers like Old Skool Studios, Aspire Global, iSoftBet, Inspired and Cadillac Jack.

Safety and Security

QueenPlay Casino holds valid licenses from the UK Gambling Commission and the Malta Gaming Authority, providing a high level of security. The casino utilises SSL encryption technology to protect user data and has its games audited by iTech Labs for random fairness.

Banking 

QueenPlay Casino provides a variety of deposit methods to cater to players from different regions. These include Visa and Mastercard debit cards, they are widely accepted and offer the advantage of instant deposits.

For those who prefer digital solutions, e-wallets such as Neteller, Skrill, and ecoPayz are available. These methods are known for their swift transaction times and enhanced security features. They also offer the added benefit of keeping gambling expenses separate from primary bank accounts.

When it's time to cash out, players can expect a processing period, which varies depending on the withdrawal method chosen. It's essential for players to be aware of any potential fees or processing times associated with their chosen banking method.

Customer Support

QueenPlay Casino has established multiple channels to assist players with any questions or issues they may have. Their customer support team is available seven days a week from 08:00 CET to 00:00 CET. You can reach out via live chat, which is often the quickest way to get real-time assistance.

For more detailed queries or those who prefer traditional methods, email support is available. The casino prides itself on its commitment to "C.A.R.E" – Customers Are Really Everything. This ethos is evident in their responsive and helpful customer service team. Additionally, there's a comprehensive FAQ section on their website, which addresses common questions and provides detailed answers, allowing players to resolve simpler issues independently..

Conclusion

If you are looking for a new slot site to browse then look no further than QueenPlay Casino. The casino offers a comprehensive and luxurious online experience with its huge selection of games, generous casino welcome bonus, and user-friendly interface, It stands as a strong contender in the online casino industry. While there are areas for improvement, such as customer service, the overall package is quite compelling. So, if you're looking for a casino that offers a royal treatment, QueenPlay Casino is worth a visit.