iGaming Industry Charity, GambleAware have shown their support to GAMSTOP amid fears the self exclusion scheme had failed allowing players to change their details and email to open more accounts after they had ‘Self Excluded’ from gambling.
Change Personal Details
BBC 5 Live reported that players were able to change details to enable them to carry on playing, although they had chosen to ‘Self Exclude’.CEO of GambleAware Marc Etches said, GamStop is a tool to allow players to self exclude efficiently, it has to be faultless to protect the most vulnerable gamblers.He went on the say, “ Also, blocking software such as GamBan can be an effective tool to help those at risk of getting into difficulties resist the ubiquitous gambling adverts and special offers that surround us these days.”Adding, “ Such tools work best as part of a treatment package tailored to the individual rather than being effective in isolation. If you are worried about you or a loved ones gambling, there is free help and advice available online at BeGambleAware.org.”
Operators Need To Do More
MP Jeremy Wright has been backing the campaign for operators to do all they can to prevent problem gamblers getting in too deep. He said, ‘”Self Exclusion schemes are essential but must be properly policed and effective to support the individual who has taken the decision to opt out.”“This is something I will be raising with the industry and Gambling Commission”This is not the first time the effectiveness of a Self Exclusion scheme has come under fire, MP’s are demanding operators to do more to help to protect problem gamblers.