Plaza Royal Casino Review

Plaza Royal Casino, introduced in the latter part of 2020, is a sophisticated and classic online casino brought to the gaming community by the renowned Aspire Global Ltd. The company, based in the gambling hub of Malta, is widely known for operating more than a 100 high-profile casinos such as Mr. Play, Mr. Vegas, and Vegas Paradise. Given the reputation of its sister sites, one can anticipate a vast quantity of casino games, fair bonuses, and a plethora of secure payment methods at Plaza Royal.

Design and Usability

Upon entering the Plaza Royal Casino website, you are immediately greeted by a bird's eye view of Las Vegas, complete with its iconic bright lights, glitz, and glamour. The banner prominently displays the words “Welcome to Fabulous Plaza Royal Casino”, reminiscent of the famous 'Welcome to Vegas' sign. The primary colour scheme of the website is a rich royal blue, which not only exudes a sense of luxury but also ensures that all information stands out clearly against the backdrop.

The design is intuitive, with a selection of games to browse as you scroll down. Additionally, there are live winner’s results and various informational links that guide users to relevant pages such as deposits, cash out, terms and conditions, responsible gambling, and more. On the left side of the screen, users can find the login/sign-up box and links to the casino games and promotions.

A handy search bar is available for those who know exactly what game they're looking for, while filters help users navigate to various game categories in the lobby, such as featured games, new games, slots, jackpots, table games, live casino, and scratch cards. The website is user-friendly, straightforward to navigate, and fully optimised for mobile play, ensuring a seamless experience across devices.

Languages

The Plaza Royal Casino website supports multiple languages to cater to a diverse audience. The primary languages supported include English, German, French, Swedish and Norwegian This multilingual approach means players from different regions can enjoy a tailored experience in their preferred language.

Mobile Compatibility

In today's digital age, the ability to access and enjoy online casinos on the go is paramount. Plaza Royal Casino understands this and offers a fully optimized mobile site that can be accessed directly from a web browser, whether on a smartphone or tablet device. There's no need to download a separate Plaza Royal Casino app, ensuring that users don't have to worry about consuming storage space on their devices.

The mobile interface is designed to be user-friendly, offering simple navigation through category filters, much like its desktop counterpart. The site adapts seamlessly to any screen size, ensuring no compromises on sound, visuals, or smooth gameplay. Furthermore, it is compatible with popular operating systems such as iOS and Android, making it accessible to a wide range of mobile users.

Slots & Casino Games 

Plaza Royal Casino, operating on the Aspire Global casino platform, boasts a vast selection of games from top-tier providers like Netent, Microgaming, Yggdrasil, IGT, and Big Time Gaming. The site's design is straightforward, ensuring that players can easily navigate through the plethora of games on offer, regardless of the device they're using.

For slot enthusiasts, Plaza Royal is a haven. With games ranging from Book of Dead to Disco Danny and Twin Spin Megaways, there's something for everyone. But it's not just about slots. The casino also boasts a comprehensive range of table games. Roulette fans can indulge in variants like 20p Roulette, Classic Roulette, and American Roulette. Additionally, there are also numerous Blackjack, Baccarat, Video Poker, Sic Bo, and Craps games to choose from.

Live Dealer Games

For those who crave the thrill of a real casino, Plaza Royal offers live dealer games powered by industry giants Evolution Gaming and Netent Live Casino. These games replicate a land-based casino experience, allowing players to interact with live dealers in real-time. From Lightning Roulette and Blackjack Party to Mega Ball 100 and Crazy Time, the live casino section is brimming with options.

Banking Options at Plaza Royal Casino

Navigating the financial aspects of an online casino is crucial for players, as it determines how they deposit and withdraw funds. Plaza Royal Casino understands this importance and offers a variety of trusted and reliable payment options to cater to its diverse player base.

For deposits and withdrawals, the casino has ensured that players have access to multiple methods. The accepted minimum for both depositing and withdrawing is £10. The casino processes withdrawal requests within 48 hours. Once processed, the time it takes for the funds to reflect in a player's account depends on the chosen banking method.

Plaza Royal Casino accepts both Visa and MasterCard. These are among the most safe and recognised debit cards globally. Once a withdrawal is processed, it can take anywhere between 0-6 business days for the funds to appear in the player's account. The casino supports several e-wallets, including PayPal, Skrill, Neteller, MuchBetter, and ecoPayz. These methods are known for their speed, with withdrawals taking between 0-2 business days once processed.

AstroPay and Paysafecard are available for those who prefer pre-payment methods. While AstroPay supports withdrawals that take 0-4 days to process, Paysafecard does not facilitate withdrawals.

Trustly is another safe option available. It acts as a secure intermediary service, enabling direct payments from your bank. Withdrawals through Trustly can take 0-4 business days to process. For those who prefer traditional methods, bank transfers are available. However, the processing times are slightly longer, with withdrawals typically ranging from 2-6 business days.

It's worth noting that credit card transactions are not permitted for either deposits or withdrawals at any UK-licensed online casino. All transactions at Plaza Royal Casino are secure, using SSL encryption technology to safeguard sensitive data and financial information. This commitment to security, combined with a diverse range of payment options, makes banking at Plaza Royal Casino both convenient and trustworthy.

Customer Support at Plaza Royal Casino

At Plaza Royal Casino, the emphasis on player satisfaction is evident in its robust customer support system. Recognizing the importance of addressing player concerns promptly, the casino has invested in a well-trained and responsive customer service team.

*Availability: While the support isn't available 24/7, it covers a significant portion of the day, operating from 8 am to 1 am CET. This extended window ensures that most players, regardless of their time zone, can get assistance when needed.

Players have multiple avenues to reach out:

*Live Chat: The most immediate and popular method, live chat allows players to converse in real-time with a support agent. This feature is especially useful for urgent queries or issues that need instant resolution.

*Email: For detailed queries or when players prefer a written record of their communication, they can use the email support. While response times are slightly longer than live chat, they are still reasonably quick, with most queries addressed within a few hours.

*Telephone: For those who prefer verbal communication or need to discuss complex issues, the telephone support option is invaluable. The support agents are not only knowledgeable but also patient, ensuring that players' concerns are thoroughly addressed.

*FAQ Section

Before reaching out, players can also consult the comprehensive FAQ section on the casino's website. This section covers a wide range of topics, from account registration and bonuses to deposits and game rules. It's designed to provide instant answers to the most common queries.

*Language Support

To cater to its diverse customer base, the support team is equipped to assist in multiple languages including English, German, French, Swedish and Norwegian allowing players to communicate in their native language and resolve any issues swiftly and efficiently.

Licensing

Safety is paramount at Plaza Royal. The casino holds an active license from the UK Gambling Commission, ensuring it adheres to stringent rules and regulations. This licensing, coupled with the casino's ownership by a reputable iGaming company, guarantees a secure and fair gaming environment.

Owner/Operator

Aspire Global Ltd, a trusted and respected name in the iGaming industry, operates Plaza Royal. The company, based in Malta, also runs other popular casinos like Mr Play, Regent Play, and Queen Play to name a few.

Conclusion

Plaza Royal Casino stands out as a modern online casino that caters to a diverse range of gaming preferences. With its vast game selection, fair bonuses, and top-notch security measures, it offers a holistic gaming experience. While the design might not be groundbreaking, its simplicity ensures a distraction-free gaming session. Whether you're a newbie or a seasoned player or just on the lookout for a new slot site, Plaza Royal promises an unparalleled gaming journey.